Under Device specifications, select Advanced system settings.Scroll down on the right-side navigation pane until you find the About menu.Press Windows + I together to open Windows 11 System app.How to Enable Windows Remote Assistanceīefore you can use this feature, you must follow these steps to activate it within your Windows 11 computer: The steps are pretty similar for other Windows operating systems like 10, 8, 7, Vista, etc. How to Access Windows Remote Assistance on Windows 11įind below the methods to access the remote assistance tool on Windows or the MSRA app for Windows 11 PCs. However, with the Windows Remote Assistance app, you get state-of-the-art cybersecurity when you send invites, approve connections, authenticate via email, and troubleshoot. With third-party remote desktop apps, there’s always a concern about connection encryption and interception by hackers. The major upside of this tool is the virtually uncrackable encryption system and Microsoft remote gateway-based connectivity via intranet or internet. You can connect to a remote Windows 11 PC or invite someone you trust for troubleshooting to your own PC in a few clicks.

Now, on Windows 11, you get a premium feeling of a remote technical support interface similar to paid apps like TeamViewer, AnyDesk, RemotePC, etc. Microsoft kept revamping the tool through Windows 8, Windows 10, etc. Later on, with the Windows 7 OS, the Windows Remote Assistance tool became more intuitive and effortless. To make remote support effortless and affordable, Microsoft included this service with the Windows XP operating system. Windows Remote Assistance is an out-of-the-box technical support tool from Microsoft. What Is the Windows Remote Assistance Feature? Read on to learn more about the MSRA tool, how to send remote assistance invitations, and how to provide technical troubleshooting remotely using the Windows Remote Assistance app. 10, 8, and 7 all come with Windows Remote Assistance built into the OS. They aren’t really needed anymore because of Windows 11.

With the appearance of Windows Remote Assistance or MSRA tool, the remote technical support ecosystem changed a lot.Īpplications like WinVNC or LogMeIn used to be what was needed to access a computer remotely. Computer repair agencies often used these third-party apps to take remote access to a customer’s Windows PC for software-level troubleshooting.

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